The day the Internet told me I’m uncool

Image source

This is how uncool I am: until I read about Klout at Wired.com, I had no idea what it was. In case you are an Internet loser like me, Klout is a service with a proprietary algorithm that scores how much of a net “influencer” you are (its tagline: “Klout is the Standard for Influence”). Upon my first try, I scored a measly 16, which classified me as a “dabbler.” A 50+ score is for the super savvy, whereas 20 is the average for most users. But when I “liked” one of their partners, WWF, I jumped to 45, making me a “networker.” With such a drastic increase with one Facebook like, I find their scoring methods suspect.

Ultimately I don’t really give a damn about my rank, but at first I have to admit that my initial score left me feeling like one of those kids in the park that no one will play with. Then I got a quick high from my score boost, fulfilling my inner desire to be liked and connected (these are part of the psychological motives that Sherry Turkle writes about in Alone Together: Why We Expect More from Technology and Less from Each Other). Now that I have been confirmed as an insider (albeit by some kind of software glitch–I’m more likely still a 16), I have to ponder the meaning of this status.

Is it too simplistic for me to say this is just another popularity contest in which the jocks and cheerleaders prevail? Or is it revenge of the geeks? Is this wisdom of the crowds? Or just a measure of the mobs?

The first thing that makes me suspicious of this entire phenomenon is how it defines its particular ecosystem of cool. The only way to generate a score is to connect Klout to predetermined social networks that it dubs worthy. They mostly happen to be corporate platforms (Google, Facebook, Twitter, YouTube, LinkedIn, LastFM, etc.). There is no way to link my Klout score with my personal blog or presence within independent media communities. Nor does it measure my role within my own communities of practice. It also doesn’t gage my capacity for cultural citizenship. It merely measures how much of these activities have been filtered through the balkanized Web. In this sense, it may just reinforce the branding of social relationships and lead to a kind of digital fascism.

All media systems can be gamed. Klout just allows you to do it for dominant social media platforms. This is both good and bad. If you are a band, writer, activist, musician, etc. it’s good to have a tool that gives feedback for the kind of reach you have. As the graph above indicates, it has a matrix that defines different levels of participation, which allows one to make an action plan for attention.

It’s really hard to get a sense of how quality is measured, however. In fact, it really only shows us quantity. It appears that the algorithm rewards gratuitous and excessive networkers, even those who like to tweet when they are taking a crap. In the end, this just may very well be a refined engine for networked hubris.

Laptop ecology

Portals (Yahoo, Google, AOL, etc.) have enabled guided Internet experiences, but Disney now takes it one step further. Its new Netpal notebook computer is entirely a computerized Disney environment. From ZDNet:

Developed with parents and kids in mind, the Disney Netpal has a reinforced mechanical design and, naturally, a Disney user interface. In addition to “more than 40 robust parental control options,” the Netpal sports an 8.9-in. LCD display, Wi-Fi, Windows XP Home and kid-friendly software featuring Disney characters.

I suspect these designer-brand net computers will be the wave of the future. We’ll move from generalized branded operating systems, such as Apple, Microsoft or Google, to more specifically designed interfaces that reflect particular styles and brand loyalty. Just as the skateboard industry has a variety of designer and custom boards, I foresee a slew of custom net systems. But I imagine that for now they will be mostly from high end (that is, well-endowed) corporate media brands (I’m sure Warner Brothers has one in the works), because the front-end design aspect must be prohibitive.

Is this Disney’s answer to the OLPC (One Laptop Per Child) project and its XO Laptop? Probably not, but it’s instructive to compare the two systems. Though the XO has its own custom operating system, it is open source, a guaruntee required by founder Nicholas Negroponte. Consider the 5 guiding principles of OLPC:

1. Child ownership

2. Low ages. Both hardware and software are designed for elementary school children ages 6–12.

3. Saturation

4. Connection

5. Free and open source

Also compare the high-minded mission of the OLPC with Disney. Guess which one cites radical educators like John Dewey and Paulo Freire as the inspiration for its interface? Perhaps only the Magic Kingdom’s dungeon guards would recognize these names.

It should be said this is not a clear case of good vs. evil. OLPC has its detractors and there is one particularly disturbing anecdote concerning a comment made (before the OLPC program was developed) by Negroponte during a radio interview with neo-Luddite Chellis Glendenning. When his utopian vision of the digital world was challenged by the fact that computer hardware production was causing babies to be born without brains in Mexico, he said it didn’t matter. The toxic waste of computer manufacturing and disposal remains a blind-spot enabled by its outsourcing from the core to the periphery and from lack of sufficient dialog about the problem.

PS Interesting how Disney’s deliberately amateurish Netpal intro video is intended to make it feel personal and endearing as opposed to cold and flashy. Where’s the magic?

Is it performance art or advertising?

Tacobellfrozen

Well, leave it to Taco Bell to cannibalize flash mobs, but there you have it. The voracious appetite of marketing gobbles up another activist tactic. Why am I not shocked?

Newsflash! Flash Mobs Return! » Adrants:

To promote Taco Bell’s Fruitista Freeze, Philadelphia’s LevLane hired actors costumed in iced-over beachwear with their skin tinted blue who would freeze in position for hours while a support team outside Citizens Bank Park last week during an MLB Phillies home game handed out coupons for the frozen tropical beverage. Also, a flash mob in street clothes would do the same for a few minutes.

Because the stunt was, apparently, so successful and because, it seems, LevLane is so nice, the next day they did another stunt for free. Last Thursday during lunch, all agency employees wore orange t-shirts and walked to Philadelphia’s City Hall. On cue, the majority froze in place while a few others handed out more Frutista Freeze coupons. Ten minutes later the mob thawed, walked to nearby Love Park and refroze.

Cut and paste your mind

Samsung is trying to get on the iPhone bandwagon with its F480 or “Tocco”(“touch” in Italian). Hey, why not just call it the “Taco”? It’s something you eat with your hands… Anyhow, as I argue in my book, one of the greatest distresses of media users is a lack of a sense of place. Samsung is well aware of this problem, so it offers us this alternate reality presented in its “Drag and Drop World” ad.

As an old zine publisher I often feel a tension between manipulating pixels and actually working with my hands. I prefer scissors and glue, but I’m old school. The use of traditional stop motion animation and collage to create this ad is an excellent example of “media composting,” which is to repurpose/recycle/remediate dead media into new media as a way of enriching and tapping into authenticity. The struggle of all marketing right now is to appear authentic, and of course to grab our “inattention.” Riffing on the successful HP “Personal Again” ad campaign, which has famous creative types changing the world with the wave of the hand, here Samsung shows not only how this is possible, but maybe it leads to too much information, overcrowding, and complexity.

As mentioned elsewhere, these new touch devises are remediating the body– trying to bring it back into the fold. So rather than the mouse or button pad being finger surrogates, we can manipulate the machines more directly. This also may be a step closer to direct manipulation with our minds. But as I have noticed with my infant daughter, she maps space through touch before the mind patterns it for her to design expectations of how reality should present itself. Without touch, there is nothing there.

Unfortunately the ad depicts the aspirations of a wannabe– a young male who desires the luxuries of the old industrial world: space, the mastery of nature, compliant women and material wealth with no one to intrude upon that realm. Notice how the forest scene has a bulldozer clearing forest for the new house and truck. But in typical hypocritical fashion, it’s OK for the individual to do that, but not everyone else! Which is what the ad is showing our young protagonist. He wants the wealth of the world, but only for himself. Dream on, the ad tells us, so instead construct your own virtual world in your isolated electronic reality. Your home is the hybrid world of Samsung electronics and Ikea furniture. Let your browser master the world, while you sit back and enjoy a microwave dinner with your virtual wife.

PS

You can view this user demo of the Samsung F480 on YouTube– note the difference between the speed the ad shows and its actual use, kinda like the difference between a McDonald’s Big Mac ad and the real thing.

This unboxing video demonstrates how the refined hunter gatherer can experience Christmas everyday!

YouTube goes citizen

YouTube just announced on its blog a new citizen journalist initiative, which is described above by YouTube News & Politics manager Olivia M. I have to admit that the whole style and approach of the press release is interesting because normally it’s traditional media companies who try to hip-ify themselves through remediating (appropriating) the style of user-generated media (i.e. with amateurish production). It’s a complete melding of the prosumer aesthetic when one of the biggest internet companies in the world (Google) makes its company style completely “uncorporate.”

Hard times for old media

Ideas-Traveling
We Tell Stories – ‘Hard Times’ by Matt Mason & Nicholas Felton

As part of Penguin’s We Tell Stories series, this update of Dickens’ Hard Times is a pretty cool little tour of our current state of the stats by Matt Mason, author of The Pirate’s Dilemma. The above is from the page, “Ideas are traveling faster.” Admittedly I find the graphics a little hard to follow. Maybe I’m too old. Anyhow, take it a tour, it’s worth the trip.

Spimal tap


Bruce Sterling from Innovationsforum on Vimeo.

I just spent 35 minutes watching Bruce Sterling sum up the ideas of his design manifesto, Shaping Things. Thank the Great Whatever, because Shaping Things has been sitting on my bookshelf for two years and I’ve been dying to know what it’s about. I don’t want to spoil a great talk, but suffice to say that Sterling debunks many sci-fi technological conventions (such as androids and cyberspace) as impractical, pointing out that they are better literary devices than real design solutions. Sterling calls for the creation of “spime,” a kind of sustainable hybrid object that is embedded within networks (within networks (within networks)).

(Via BoingBoing)

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Future media

Kindle

If you study the history of media, you see very quickly that they always go to war against each other. Accompanying each new media technology’s adaption curve is a decline for another. So as magazines, newspapers, radio, TV and now the Internet vie for attention, each borrows and steals from each other until, as is the case with convergence media, they start to blend together. Obviously each has its strength and weakness, and in the current battlefield, the Internet seems to be outpacing newspapers very rapidly. If you are a media manager or company owner, your motto should be adapt or die.

So what will the future of magazines be? The New York Observer ponders the question and you may be surprised by the results. I’m still pretty old school, so I happen to like holding a thing– a magazine, paper or book– and not to worry about whether or not I lose or damage it. I like rolling up a magazine and sticking it in my pocket or making coffee stained rings on the paper. At the same time, I hate paying thousands of dollars to ship my library across the ocean. If only books could pay rent!

Kindle? Well, the DRM is an issue, and honestly, I cannot think of a different way of browsing a book than running my thumb down its trimmed edge to catch a page by surprise. I also have a mania of buying my own books (as opposed to borrowing or checking them out) because I am lost if I cannot underline or scribble notes in the margin. I know Kindle allows you to highlight text and to write notes, but it looks too slow for me. However, if there is a way to copy and past the highlighted text from a Kindle book into a word processor, then that would make its features more interesting (maybe it can do that– I don’t know for sure). Then there’s the cost. Geez, I really don’t want to spend a large stash of money for something that will be outdated in a year. I’m already smarting from how rapidly my iPod has become obsolete.

Anyhow, read on. If you are a media watcher, I think you’ll like the piece.

Where Will Magazines Be Ten Years From Now? | The New York Observer:

In the next five years in Graydon Carter’s world, you’ll walk onto a plane, or a subway, or a soon-to-be-invented mode of transport, and you’ll tuck a little electronic book under your arm. Inside that little book, which will be very expensive at first but soon will cost $150, there’ll be a series of mylar “pages,” and there will be small buttons off to the side, and once you hit one of them, whoooosh, words and photos from Vanity Fair will suddenly appear.

“You’ll subscribe to five magazines and six newspapers,” Mr. Carter said. “That is what I see as the future. … That I know is coming.”

“Ultimately, there will be some sort of device!” said Peter Meirs, the vice president of production technology at Time Inc.

“In a decade time frame?” asked Chris Anderson, editor of Wired. “No. Technology adoption happens slowly. This is the editor of Wired telling you no. Obviously, newspapers are going to be changing dramatically over the next few years, but magazines are not newspapers. And I think magazines 10 years from now are going to look something like they do now.”

Organic software

Organic-Software
Sticker image from Cafe Press

Firefox is moving beyond “open source” to declared itself “organic software.” Makes sense to me. I’ve always used the analogy that DIY media is like organic gardening when compared to industrial mass media, which is akin to industrial farming. Maybe the main thing that makes open source “organic” is the self-organizing aspects of it that are part of nature’s normal emergent systems.

You can read an interview with Paul Kim, Mozilla VP, who explains what they mean:

Mozilla Firefox Goes ‘Organic’ : TreeHugger:

Paul Kim, Mozilla VP: I think for people in the open source movement, the term ‘organic’ is a lot clearer and immediately graspable. I think in the broader culture, and again I’m speaking of the US, the word ‘free’ gets filtered through a consumer lens. So yes, it’s a terminology issue for end users – trying to communicate clearly what practitioners already grok.

Here is Mozilla’s statement:

As software companies go, we’re a little unusual. We use the term ‘organic software’ to sum up the various ways we’re different from the other guys:

Our most well-known product, Firefox, is created by an international movement of thousands, only a small percentage of whom are actual employees.

We’re motivated by our mission of promoting openness, innovation and opportunity on the web rather than business concerns like profits or the price of our stock (guess what: we don’t even have stock).

And as a non-profit, public benefit organization, we define success in terms of building communities and enriching people’s lives. We believe in the power and potential of the Internet and want to see it thrive for everyone, everywhere.

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“Disconnect Anxiety” – there must be a drug for that

Disconnect-Anxiety
Graphic via textually.org

I’ve noticed an increasing pop culture awareness that we are addicted to our networked technology gadgets– a no, duh kinda revelation– but I was quite surprised (well, not really, it was inevitable) to see it pathologized with a new term, “Disconnection Anxiety.” I think the term sums up our entire planetary situation, actually, and it began long before the Internet. You could say that a system predicated on objectifying nature and reifying existence produces the ultimate disconnect anxiety, and that’s why you see so many drug ads on TV these days. Social Distress Disorder, Disconnect Anxiety… these are just other names for alienation, or the pain we feel from becoming aliens on our own planet.

I just hope a good dose of mindfulness is in the offing instead of a handful of pills.
textually.org: 68% of Americans feel “disconnect anxiety”:

According to a recent study from Solutions Research Group, 27% of Americans feel “acute” anxiety when disconnected from the Internet or their mobiles; 68% feel some level of anxiety.

“This goes for both mobile and computer connections. More than 80% of those surveyed reported that their mobiles are always with them and always on. Nearly 40% report logging on to the Internet via their computers while in bed and more than 60% admitted to using their Blackberry’s in the washroom.

American’s are logging on for safety, work and social life and for navigation according to the report. Many users report that they feel safer when connected via mobile or computer and many say they need constant connections because of a hectic work or social life.

Cell phone psychology

Cellphones
Photo of dead cellphones by Chris Jordan
(BTW, you must see Chris Jordan’s site for his incredible series of information photo graphics)

In interesting article about the psychology of the cellphone market. Personally, all I want it to do is make phone calls and send text messages, so I settle for the cheapest, dullest clamshell on the market and use it until it dies. LIttle did I know that there are folks out there who change phones every nine months, and teenagers are supposed to be even more finicky. Who could imagine that phones would become so fetishized.
Making next popular cellphone can be study in psychology – International Herald Tribune:

At stake are millions of dollars in profits and the fortunes of entire companies. Like fashion or entertainment, the cellphone industry is increasingly hit-driven, and new models that do not fly off the shelves within weeks of their debut are considered duds. The most gadget-conscious shoppers buy new phones every nine months, twice as fast as they did a few years ago. And teenagers, one of the fastest-growing markets, are especially quick to dump a brand if it loses popular appeal.

Thinnovation

Macbookair
As reported previously, Apple seems to have an eating disorder. Others have picked up on Apple’s movement towards “thinnovation.” Is it in dialog with greater social trends, in particular the shrinking waistlines of celebrities and fashion models? Maybe it’s a stretch to equate the MacBookAir with anorexia, but I would certainly link it to the increasing ephemerality of technology. As Bruce Mau says, the goal of (system) design is to become invisible, innocuous.

MinnPost – Christina Capecchi: Apple’s ‘Thinnovation’ marketing strategy — and Air itself — troubling to some:

Apple has declared itself the master of “thinnovation.” (Head to your nearest Apple and you’ll see this word-creation plastered on the store-front window.) It troubles Shannon McCartney-Simper, manager of business development of the Eating Disorders Institute in St. Louis Park.

“My 12-year-old daughter and I were looking at the MacBook Air online, and the words right out of her mouth were, ‘Wow, look how thin that is!’ ” she said. “Of course that’s appealing to young people. It’s what they’re used to believing is the ideal.”

McCartney-Simper can’t help but consider the parallels between ultrathin computers and people who are striving to be ultrathin. “These laptops are really thin and portable — almost like you can hide them,” she said. “And then you take that to another level, and you think of how women so often want to hide their bodies.”

(via Ypluse)

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The Obama virus

So I believe we can say it’s official: the “Yes, We Can!” Will.i.am-produced celebrity Obama love fest is viral, and since the video link landed in my inbox five different times in one day I figure it requires a response.

With so many good vibes and celebrity endorsements in one impressive eyeful should we let the images and words bubble through us like the temporary elation of a pill or cocktail? Makes one wonder if feeling good is all that is left of the Democratic platform.

The video itself is a quintessential artifact of the postmodern political system in which images are the map, and there is little left of the policy territory to explore. Politics have been reduced to toothpaste slogans, and this is certainly a clever one. The “Yes, We Can!” incantation rifts the Latin American protest chant, “Si, Se Puede!,” and is not unlike Public Enemy’s “Fight the Power” jingle– yes it sounds great and meaningful, yet when you scratch the surface there is no there there (I don’t mean to harp on my fave act PE, but as a media literacy dude I have to call it like it is). After watching the video, I’m still starved for meaning. Yes, we can… but what? What is it that we can do? Propel another media creature into the White House? Have hope, change… I’m sorry but these are the most hollow and meaningless words to pervade politics since the invention of television. They are no more substantial than a product claiming it is “30% more free.”

Obama strikes me as the perfect PoMo politician. As a chameleon he can be many things to many people. In “Yes, We Can!” he is clearly invoking the rhetorical style of MLK. Yet this is populism without the populous, i.e. a “movement.” Yes, Obama is a big phenom among certain enthusiastic throngs, but every time I examine his views, it’s like poking the Pillsbury Doughboy– my finger just moves the fat around while he giggles in response. Obama is still an organ of corporate lobbyists and fails to challenge in any fundamental way the entrenched militarism of our system. So yes, he is very good at cribbing style, and with Will.i.am at the helm, style is in abundance. Obama has found a perfect partner for the manufacture of slick imagery and corporate pseudo culture (for more on Black Eyed Peas and selling out hip hop to Snickers, read this post).

Believe me, it pains me to write these words. I don’t enjoy slamming a popular icon, but when it comes to the Democrats, please don’t check your well-cultivated critical faculties at the door. They sold us out after the last election by failing to stop the war (among many things), as was their mandate. With this monstrous political machine, you’ve got to keep your BS radar on full power.

In Latin American protest there is generally a clear aim, but with this dude I have no idea what it is, beyond getting elected President. I would hope that a true opposition does emerge, and it has clear aims to do something substantial about climate change and to end militarism. Until I hear stronger challenges on these fronts, yet again I will be forced to hold my nose when I pull that voting lever in the Fall.

PS Please correct me if I’m wrong about Obama. I really have no desire to be “right.”

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User generated media gone amok

Swiffer-1

YouTube – Broadcast Yourself.:

It’s about time to demand some R-E-S-P-E-C-T from your cleaning products so tell that broom “She’s Gone.” We know that you love to belt out those break up songs, especially while you’re cleaning. Put those talents on camera! Choose a song, grab your Swiffer and start filming now! Sing along, dance and show us your moves Swiffer!

You know the user generated media revolution has gone too far when Swiffer gets involved. Yes, Swiffer wants you to make a commercial for them (you could win $15,000– cheaper than an ad agency) because you love them so much you feel motivated to make a film. One thing I emphasize in media literacy workshops is the ridiculousness of feigned passion, be it in the ecstatic and orgasmic states people in the ad-generated world find themselves in, or a Shakira jingle declaring love for Pepsi. I have never in my life seen in a teen talent show a song or poem written for a product– a jilted lover, a betrayed friendship, a love for animals, yes. Products? No. OK, sometimes drugs, but products are most definitely out. And just to prove my point, last I checked there were only 2 videos posted. But… there are 121 subscribers. They can’t all be media critics, can they? Anyhow, one thing that I don’t think anyone gets concerning the user generated phenomena: people do it because they care. In the case of Swiffer, I can guess that most will care more about the opportunity to win $15,000 than some plastic hyper-broom. But the way the dollar is going these days, a broom is about all you’ll be able to buy with the prize money.

PS A note to ad copywriters: please stop the extraneous use of exclamation points. It does not make the product more fun, and it’s really annoying!

(Via AdRants)